Pricing
Prices are subject to change without notice.
Orders are accepted for delivery within prevailing lead times at prices in effect when the order is received at Haskell.
Current lead times can be obtained by calling Customer Support – 800.334.8888.
How to Place an Order
Provide the following information:
P.O. Number
"Bill to" and "ship to" name and address
Complete model number
Brief description
Quantity
Options (where applicable)
Special keying instructions
Paint finish (specify by name and number)
Top finish (specify by name and number)
Trim options (where applicable)
Accessories
Order Acknowledgment
Haskell Office acknowledges all customer orders in writing via fax or e-mail within 48 hours of entering the order. Please respond within two days of receiving the acknowledgement to confirm that the order is correct. If we do not hear from you within the designated timeframe, a second communication will be issued stating that your order, as listed on the acknowledgement, is in production.
Returns
All returns must be approved and authorized in writing by Haskell Customer Support, and must be returned in the original shipping cartons. Returns will not be accepted unless accompanied by the written authorization from Customer Support.
Storage
A product ship date is included with the order acknowledgement issued from Customer Support. If you are not able to accept delivery within five (5) working days of the ship date, Haskell Office can store the product at your expense. Please notify Customer Support immediately in writing of any delivery acceptance date change. A production delay may be possible, thus avoiding storage charges.
Freight Damage and Claims
Haskell Office inspects all furniture as a final quality check prior to packaging it for transit. All our contract carriers specialize in transporting furniture. Liability for damage that occurs during shipment is the responsibility of the carrier. Upon delivery, inspect your shipment for damage, and note on the bill of lading before signing it, the extent of any damage and list products ordered that were not delivered. Damage found after packing materials have been removed should be reported to the carrier as soon as discovered – no later then 15 days from receipt of the shipment. Our Customer Support staff will be happy to assist you or answer questions about filing a claim – 800.334.8888.
Freight
The cost of freight to the contiguous 48 states is included in the cost of the product on orders with a list price of $15,000 or more provided that the order ships to a single address.
Multiple orders shipping to one location on one day will be combined to reach the $15,000 list price. Customers should specifically request that orders ship together if they want to combine orders for freight savings. Note that this request may result in a delay until all orders are ready for shipping.
Changes and Cancellations
Given our short lead-times, cancellations or changes to product models, colors, sizes or quantities must be received within five (5) working days of order entry. Please contact Customer Support, 800.334.888 to discuss what options are available.
Note: all changes and cancellations must be sent via fax or e-mail to ensure an accurate recording of the change request.
Non-catalog Items
Non-catalog items or "Engineering Specials" (any product variation in size, color or other standard from our regularly cataloged items) require a 50% deposit with the order, which is forfeited in the event of cancellation after five (5) working days of order entry.
Contact Haskell Office Customer Support at 800.334.8888 for a quote and lead-time information.
Order Entry and Communications
All orders and communications should be directed to the Haskell Office at:
Haskell Office LLC
P.O. Box 696
Indianola, PA 15051
Lifetime Guarantee
All Haskell Office products are covered by the following Lifetime Guarantee:
Haskell Office guarantees to the Original Purchaser, all metal parts to be free from defects in material and workmanship. Haskell Office will replace any metal part, or parts, deemed to be defective upon inspection. This warranty is not transferable, and is void if unauthorized corrective action is taken prior to Haskell Offices’ inspection of the claim.
Please note this guarantee does not apply to product that has been misused, abused, or altered, as determined by Haskell Office. Haskell Office does not cover damage caused by accident, fire, flood, or act of God.
Copyright Information
System One and ForwardFile® is a federally registered trademark of Haskell Office.
WorkplacesTM and SmartSeriesTM, are the trademarks of Haskell Office with pending federal trademark applications. PERFORMANCE PLUS MAINTENANCE PLANS
Routine maintenance of office furniture extends the life of the product and protects your
investment. And the best source for this service is the company that developed and manufactured the product. That’s why Haskell Office created the Performance PLUS Maintenance Plan, offered free of charge with the purchase of Haskell Office furniture. (See qualifications below.)
This program, offered exclusively by Haskell Office, complements, does not replace our Lifetime Warranty.
What does the comprehensive Performance PLUS Maintenance Plan include?
Cleaning, balancing and alignment
Lubrication of moving parts
Repairs of damage caused accidentally or by abuse
What are the benefits of the Performance PLUS Maintenance Plan?
All products purchased from Haskell Office after January 1, 2008are protected by the Performance PLUS Maintenance Plan, free of charge
Maintenance maximizes the performance and appearance of furniture, thus extending the life of the product, and your investment
Maintenance service is performed by a team of professionals who know the product inside and out
Only genuine Haskell Office parts are used for repairs/replacements
This comprehensive program offers service designed to fit your facility’s needs to keep it operating properly and smoothly for years to come
Haskell Office also offers training and supplemental support for onsite maintenance teams.
To qualify for the free Performance PLUS Maintenance Plan:
Order must be sold at discount approved by Haskell Management
Customer order must be a net total of $60,000, and shipped to one location
Please contact Customer Support, 800.334.888 with questions or for more information.
April 2010 Price List
A new price list has been released as of April 1, 2010. Download the PDF version (7 MB)
NEWS UPDATES
New Maintenance Plan Available See Performance PLUS Maintence Plan in the Products section.
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